'Has it been a busy day, Bitzer?' asked Mrs. Sparsit.

'Not a very busy day, my lady. About an average day.' He now and then slided into my lady, instead of ma'am, as an involuntary acknowledgment of Mrs. Sparsit's personal dignity and claims to reverence.

'The clerks,' said Mrs. Sparsit, carefully brushing an imperceptible crumb of bread and butter from her left-hand mitten, 'are trustworthy, punctual, and industrious, of course?'

'Yes, ma'am, pretty fair, ma'am. With the usual exception.'

He held the respectable office of general spy and informer in the establishment, for which volunteer service he received a present at Christmas, over and above his weekly wage. He had grown into an extremely clear-headed, cautious, prudent young man, who was safe to rise in the world. His mind was so exactly regulated, that he had no affections or passions. All his proceedings were the result of the nicest and coldest calculation; and it was not without cause that Mrs. Sparsit habitually observed of him, that he was a young man of the steadiest principle she had ever known. Having satisfied himself, on his father's death, that his mother had a right of settlement in Coketown, this excellent young economist had asserted that right for her with such a steadfast adherence to the principle of the case, that she had been shut up in the workhouse ever since. It must be admitted that he allowed her half a pound of tea a year, which was weak in him: first, because all gifts have an inevitable tendency to pauperise the recipient, and secondly, because his only reasonable transaction in that commodity would have been to buy it for as little as he could possibly give, and sell it for as much as he could possibly get; it having been clearly ascertained by philosophers that in this is comprised the whole duty of man - not a part of man's duty, but the whole.

'Pretty fair, ma'am. With the usual exception, ma'am,' repeated Bitzer.

'Ah - h!' said Mrs. Sparsit, shaking her head over her tea-cup, and taking a long gulp.

'Mr. Thomas, ma'am, I doubt Mr. Thomas very much, ma'am, I don't like his ways at all.'

'Bitzer,' said Mrs. Sparsit, in a very impressive manner, 'do you recollect my having said anything to you respecting names?'

'I beg your pardon, ma'am. It's quite true that you did object to names being used, and they're always best avoided.'

'Please to remember that I have a charge here,' said Mrs. Sparsit, with her air of state. 'I hold a trust here, Bitzer, under Mr. Bounderby. However improbable both Mr. Bounderby and myself might have deemed it years ago, that he would ever become my patron, making me an annual compliment, I cannot but regard him in that light. From Mr. Bounderby I have received every acknowledgment of my social station, and every recognition of my family descent, that I could possibly expect. More, far more. Therefore, to my patron I will be scrupulously true. And I do not consider, I will not consider, I cannot consider,' said Mrs. Sparsit, with a most extensive stock on hand of honour and morality, 'that I should be scrupulously true, if I allowed names to be mentioned under this roof, that are unfortunately - most unfortunately - no doubt of that - connected with his.'

Bitzer knuckled his forehead again, and again begged pardon.

'No, Bitzer,' continued Mrs. Sparsit, 'say an individual, and I will hear you; say Mr. Thomas, and you must excuse me.'

'With the usual exception, ma'am,' said Bitzer, trying back, 'of an individual.'

'Ah - h!' Mrs. Sparsit repeated the ejaculation, the shake of the head over her tea-cup, and the long gulp, as taking up the conversation again at the point where it had been interrupted.

'An individual, ma'am,' said Bitzer, 'has never been what he ought to have been, since he first came into the place. He is a dissipated, extravagant idler. He is not worth his salt, ma'am. He wouldn't get it either, if he hadn't a friend and relation at court, ma'am!'

'Ah - h!' said Mrs. Sparsit, with another melancholy shake of her head.